Privacy Policy

Learn how we protect and process your personal data.

When you visit our website at gadus.be or contact us, we may receive information about you. This privacy policy explains which personal data we process and how we use it. We handle your data carefully and take appropriate measures to store it securely.

Contact us if you have any questions or would like to know which personal data we process about you. We may update this privacy policy when necessary. We therefore recommend reviewing this page regularly.

This privacy policy was last updated on 17 July 2026.

Table of contents

  1. When does this privacy policy apply?
  2. Who processes your data?
  3. Whose data do we process?
  4. How do we obtain your data?
  5. Which data do we process?
  6. Why do we use your data?
  7. How long do we retain your data?
  8. Who do we share your data with?
  9. Where do we store your data?
  10. How do we protect your data?
  11. What are your rights?
  12. Which rules apply to this privacy policy?
  13. Which cookies do we use?
  14. How do we process data relating to minors?
  15. How can you contact us?

1. When does this privacy policy apply?

This privacy policy applies to all personal data that we process through our website, communication channels and services.

It applies to anyone who visits our website, contacts us or has a business relationship with us, including visitors, customers, suppliers, applicants and contact persons working for our partners.

Personal data is any information that can identify you directly or indirectly, such as your name, telephone number, email address, IP address, customer number or browsing behaviour.

2. Who processes your data?

Gadus nv is responsible for the gadus.be website and acts as the data controller for the processing described in this privacy policy.

Company details
Gadus nv
Toevluchtweg 15a
8620 Nieuwpoort
Belgium
VAT number: BE 0439.570.544
Telephone: +32 (0)58 22 39 00
Email: info@gadus.be

3. Whose data do we process?

We process personal data relating to people who have contacted us, visited our website or use our products and services.

This may include website visitors, private and business customers, suppliers, applicants and contact persons working for our partners.

4. How do we obtain your data?

We may receive personal data directly from you when you:

  • visit our website;
  • enter information on our website;
  • submit a form;
  • apply for a position;
  • contact us by email, telephone or another communication channel;
  • enter into a customer, supplier or other business relationship with us.

We may also receive data through business partners, public sources, cookies or similar technologies.

5. Which data do we process?

Depending on your relationship with Gadus, we may process the following information:

  • first name and surname;
  • home or business address;
  • email address;
  • telephone number;
  • company name and job title;
  • billing and payment information;
  • information provided through forms or correspondence;
  • IP address, device information and information about your use of our website;
  • application information, such as your CV and cover letter.

6. Why do we use your data?

We only process personal data where a valid legal basis exists. Depending on the circumstances, processing may be based on your consent, the performance of a contract, a legal obligation or our legitimate interests.

We may use personal data to:

  • respond to questions and contact requests;
  • provide products and services;
  • process orders, deliveries, invoices and payments;
  • manage customer and supplier relationships;
  • process job applications;
  • improve our website, services and communications;
  • prevent fraud, misuse and security incidents;
  • comply with legal and administrative obligations;
  • send marketing communications where permitted by law.

7. How long do we retain your data?

We do not retain personal data for longer than necessary for the purposes for which it was collected.

Certain information must be retained for longer in order to comply with legal, accounting, tax or administrative retention requirements. Other information may be retained for as long as necessary to protect our rights, handle complaints or manage legal disputes.

When personal data is no longer required, it will be deleted or anonymised.

8. Who do we share your data with?

We only share personal data where this is necessary for our business activities, services or legal obligations.

Personal data may be shared with:

  • IT, hosting and website service providers;
  • accounting, legal and administrative service providers;
  • carriers, suppliers and business partners;
  • marketing and analytics providers where a valid legal basis exists;
  • public authorities where we are legally required to provide information.

Where external parties process personal data on our behalf, we enter into appropriate data-processing agreements when required.

We do not sell your personal data to third parties.

9. Where do we store your data?

We aim to process and store personal data within the European Economic Area.

Where personal data is processed outside the European Economic Area, we implement appropriate safeguards in accordance with applicable data-protection law. These safeguards may include an adequacy decision or approved standard contractual clauses.

10. How do we protect your data?

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

Access to personal data is restricted to employees and service providers who require the information to perform their duties.

No system is entirely free from risk. We therefore review our security measures regularly and update them where necessary.

11. What are your rights?

You have several rights relating to your personal data.

Right to information

You have the right to receive clear information about which personal data we process and why we process it.

Right of access

You may ask which personal data we process about you and request a copy of that data.

Right to rectification

You may ask us to correct or complete inaccurate or incomplete personal data.

Right to erasure

In certain circumstances, you may ask us to delete your personal data. This right does not apply where we are legally required to retain the information or where another legal exception applies.

Right to restriction

In certain circumstances, you may ask us to temporarily restrict the processing of your personal data.

Right to object

You may object to processing based on our legitimate interests. You may also object at any time to the use of your personal data for direct marketing.

Right to data portability

Where processing is automated and based on consent or a contract, you may request your personal data in a structured and machine-readable format.

Right to withdraw consent

Where processing is based on your consent, you may withdraw that consent at any time. The withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

Right to lodge a complaint

Contact us if you have a complaint about the way we process your personal data, so that we can investigate the matter.

You also have the right to lodge a complaint with the Belgian Data Protection Authority or another competent supervisory authority.

How can you submit a request or complaint?

Send your request or complaint to info@gadus.be.

We will process your request within the statutory time limit. Where a request is complex or where we receive multiple requests from you, this period may be extended in accordance with applicable law.

To protect your identity and personal data, we may ask you to provide additional information that allows us to confirm your identity.

12. Which rules apply to this privacy policy?

This privacy policy is governed by the General Data Protection Regulation, applicable Belgian data-protection law and other relevant Belgian and European rules.

Any disputes will be handled by the competent courts in accordance with applicable law.

13. Which cookies do we use?

Our website may use cookies and similar technologies. A cookie is a small text file that may be stored on your device when you visit a website.

We may use the following categories of cookies:

  • strictly necessary and functional cookies;
  • preference cookies;
  • anonymised or non-anonymised analytics cookies;
  • marketing and tracking cookies.

Non-essential cookies are only placed where your consent is required and you have provided that consent.

More information about the cookies we use, their retention periods and how to manage your preferences can be found in our separate cookie policy.

14. How do we process data relating to minors?

Our website and services are not specifically directed at minors.

If you are a minor, certain actions or processing activities may require permission from a parent or legal representative.

If we discover that personal data relating to a minor has been collected without valid permission, we will take appropriate steps to delete that information.

15. How can you contact us?

Contact us if you have any questions about this privacy policy or the processing of your personal data:

Gadus nv
Toevluchtweg 15a
8620 Nieuwpoort
Belgium
Telephone: +32 (0)58 22 39 00
Email: info@gadus.be